Effective Date: April 9, 2026
At KOON PHONG FOOD, INC., we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or opt-in to our SMS messaging program.
We may collect the following information:
Contact Information: Name, email address, mailing address, and phone number.
Usage Data: Information about how you interact with our website.
SMS Data: Phone numbers and opt-in consent data provided via web forms.
We use your information to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send transactional notifications, such as appointment reminders and order alerts.
Improve our website and service offerings.
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
SMS Specific Policy:
SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes. Your SMS consent is strictly used for communication between you and KOON PHONG FOOD, INC..
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
By opting into SMS from a web form or other medium, you agree to receive text messages from KOON PHONG FOOD, INC.
Users can expect to receive SMS messages regarding:
Conversations regarding customer inquiries.
Appointment reminders.
Order alerts and delivery updates.
Account notifications.
Message frequency varies based on your interaction with our services and the number of orders or inquiries placed.
Message and data rates may apply. Please check with your mobile carrier for details on your plan.
To Opt-Out: You can cancel the SMS service at any time. Just text STOP to any message we send. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
For Assistance: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at KOONPHONG.COM.